Clients must report any incident that might give rise to a claim as soon as they receive knowledge about such incident.

Due to the severe consequences of late reporting, if a client is in doubt whether or not to report a potential claim, they are strongly recommended to do so. Some insurance policies or contracts of carriage contain specific time bar provisions limiting the period to report an incident or to file a claim.

IMPORTANT INSTRUCTIONS IN THE EVENT OF A LOSS:

1. As soon as you become aware of an occurrence that may give rise to a claim, immediately contact our office by any means available followed by written notification describing the subject matter, circumstances, location and contact details.

2. Immediately take all possible steps to minimize the loss and protect the property and/or the subject matter insured from further loss or damage.

3. Comply with any reasonable request made by Underwriters or their Agents with regard to the loss.

4. Advise the Police, Coast Guards, Port Authority or any appropriate authority of the loss, incident, accident and its circumstances immediately.

5. Give Underwriters or their Agents an opportunity to examine the property before it is repaired or discarded.

6. Submit a Claim Form and/or Statement and/or records to substantiate the amount of the loss.

7. Never assume obligation, or admit liability without Underwriter’s written permission.

8. Immediately forward to Underwriters or their Agents any legal papers or notices received in connection with a loss.

9. Cooperate with Underwriters and their Agents in the investigation, defense or settlement of any loss and agree to be examined under oath if so requested.

10. Allow examination by physicians of Underwriters choice if so requested. Assist Underwriters or their Agents in obtaining copies of medical records and reports.

11. Provide Underwriters or their Agents a notarized statement or statutory declarations.

12. Provide Underwriters or their Agents a Proof of Loss and Discharge of Liability once the amount of the claim under this Policy or insuring agreement has been agreed with you.

13. It is a condition of any Policy or insuring agreement that if you have the right of recovery from another party, who is responsible for a loss or damage that is settled under the Policy or insuring agreement, all rights of recovery will belong to the Underwriters.

14. Give Underwriters proof of your compliance with statutory and IMO regulations, insurance warranties, Coast Guards regulations, classification society recommendations, if applicable.

Failure to comply with the above duties may invalidate your insurance coverage or reduce the amount of any recoverable claim. Please always disclose all material facts to Underwriters.